Transport for LondonConsultation with passengers, the local community and other stakeholders is a key part of assessing the impact of a DLR project. Consultation is essential to gain a full understanding of current issues and the potential impact of proposed projects. It is also important in ensuring that a project is designed to maximise the benefits it can deliver to everyone who lives near to or uses the DLR.
In October 2002 over 80,000 leaflets were mailed to local residents living within the catchment of the Bank-Lewisham route and distributed to passengers using key interchange stations. This leaflet provided information about DLR’s proposals and the options to increase capacity on DLR’s busiest route. Over 3,500 responses were received, of which over 90% were in favour of the proposals to increase capacity with longer trains. Exhibitions of the proposals were open to the public at the National Maritime Museum in Greenwich and St Georges Town Hall in Shadwell. A second round of consultation was undertaken in early 2004, with exhibitions at Cabot Hall in Canary Wharf, The Forum in Greenwich and Lewisham Town Hall.
In March 2006 approximately 65,000 leaflets were distributed to residents and businesses along the route to Stratford and Beckton. This leaflet described the proposed project and sought the views of local people on the different options to upgrade stations. Another 5,000 leaflets were distributed to passengers at stations. A series of local public consultation events were held to give local residents, businesses and stakeholders more information and an opportunity to put questions, comments and suggestions to the project team.
